![]() ![]() Management trends have grown and died at an increasingly rapid rate throughout the decade of the 1990s. ![]() Reengineering is a top down, vision driven effort that requires continuous senior management participation and support, while TQM once implemented into a company’s processes can work day and day out without much attention from management. ![]() Reengineering moves a company where they need to be very quickly usually by radical change, whereas TQM moves a company in the same direction more slowly, usually with incremental adjustments. While Reengineering and Total Quality Management focus on processes, customers and higher efficiency, there are also differences between them. “Reengineering and Total Quality Management (TQM) are neither identical nor in conflict they are complimentary” (Hammer ” Champy 239). ![]()
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